Swimming Pool Manager

About the Role Are you ready to lead one of the UK’s largest and most exciting swimming pool complexes, our amazing Splash Waterworld! Are you a natural leader with a passion for people, fun, and fast-paced environments? Do you thrive on creating unforgettable experiences and keeping the good vibes flowing? If so, we’ve got just the role for you! We’re looking for an inspiring, guest-focused leader to manage our iconic Splash venue, the beating heart of our resort experience. Someone to take the helm and lead the daily operations of one of our most exciting venues on resort. This is your chance to make a splash (literally!) while running a buzzing, guest-focused hub that’s full of energy, laughter, and life. Designed to bring the best of the British seaside inside, it's complete with seaside-inspired features like the Helter Skelter water slide, Seaside Garden rapids and Stick of Rock slides, to quieter areas like the lido and tots pool, perfect for building water confidence, it's the ultimate family water park where you can paddle in perfectly heated pools. Along with our resident DJs dropping the tunes on our Big Weekender breaks as you shoot down the flumes, or you can just go with the flow and float your cares away. With more inflatables than you can shake a snorkel at, this is one pool party that’s guaranteed to go off with a splash. Utlimately, Splash is one of our most loved and visited destinations, and we’re looking for someone to take it to the next level. About You Leading from the front – You’ll be right there with your team and our guests, creating a warm, welcoming, and safe environment where fun is the name of the game. Owning your venue – From team performance to the guest experience, you're in charge of keeping things running smoothly every day. Creating memorable moments – From overseeing general swim operations to coordinating unforgettable pool parties, your role is vital in making sure every guest leaves with a smile and turn great service into amazing experiences our guests won't forget. Thinking smart – You'll keep a close eye on the numbers (P&L, NPS, payroll) and take action to keep your venue on track and thriving. Planning ahead – From rotas to resource planning, you’ll make sure your team is in the right place at the right time, ready to deliver. You should hold an NPLQ (National Pool Lifeguard Qualification) and have previous experience leading a venue. Have a natural people person who loves leading by example and be commercially savvy – you should understand how to balance great service with strong business performance. Being super organised – rotas, team planning, and guest volumes are your jam and be a confident communicator who thrives in a team environment. With Butlin's being different every day you should be someone who’s not afraid to roll up their sleeves and get stuck in. Inspiring your crew – Coaching, developing, and celebrating success – you’ll bring out the best in your team and build a culture where everyone shines. Collaborating resort-wide – Working with other teams and leaders across Butlin’s to make sure our guests have an amazing time, every time About Butlin's At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!