Duty Manager

GLL is looking for a Duty Manager based at Lee Valley Hockey and Tennis Centre. If you have the talent and ambition to be a Duty Manager, there's never been a more exciting time to progress with GLL. This is more than a Duty Manager role. it's a career. Ensuring the smooth day-to-day running of an elite sports centre, you'll ensure the health, safety and enjoyment of customers and colleagues alike.   We're looking for experienced Duty Managers who are passionate about the leisure industry. So, if you're looking for a desk job, this isn't for you as there's no such thing as a typical day as Duty Manager. That's what makes the role so special. Here, you could be doing anything from liaising with hockey clubs and university sports departments, setting up for events, ordering supplies and checking everything is perfect for your customers. Then, once the day is in full swing, you'll ensure it's all running as it should be handling customer queries, managing your team and ensuring the successful operation of the facilities. Your own development is just as important, as we'll train you to sharpen your skills in this diverse Duty Manager role.   If you're a fast-thinker who's calm under pressure, responsible and a natural with people from all walks of life, this is your chance to progress as a Duty Manager. We also look for integrity, a can-do attitude, health and safety knowledge, and a customer service focus. From organising hockey leagues to hosting international sports events, we've introduced all sorts of initiatives. So, if you've an idea and the drive to improve things even further, we'll listen.   In return, we offer a range of benefits that you'd expect from the UK's largest leisure provider: • £33,100 annual salary • Ride to work scheme • Discounted membership at our leisure centres • The opportunity to join the GLL Society and have a say in how we're run plus associated social events • Ongoing training and development to help you to be the best • A Values driven organisation • Learning & development to support career development • Good Pension schemes • A full time permanent position • Exclusive discounts on our villas in Portugal • Exclusive discounts on our Ski chalets in Bulgaria • Health assurance • Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. • Discounts across thousands of retailers (GLL Extras) • 25% off Red Letter Days • 25% off Buy A Gift • 20% off GLL spa experience treatments and associated products. • Free eye tests and discounted glasses   If you have the passion and skills for this role, apply now.   All pay rates are subject to skills, experience, qualifications and location.   To be shortlisted for the role, internal applicants will need to demonstrate their commitment to GLL by becoming a Society member where eligible.