Duty Manager

We are looking for a dedicated and experienced Duty Manager to join our team at Inspire: Luton Sports Village. As a Duty Manager, you will play a key role in the day-to-day running of our leisure centre, ensuring the smooth operation of the facility and delivering a high standard of service to all our users. Essential Requirements: • Experience working in a leisure centre or similar environment. • Hold a current National Pool Lifeguard Qualification (NPLQ). • Sound knowledge of health and safety regulations relevant to a leisure setting. • Strong communication and leadership skills with the ability to remain calm under pressure. • Ability to work a flexible rota, including evenings, weekends, and bank holidays. Key Responsibilities: • Lead and supervise the operational team during your shift, ensuring a safe and enjoyable experience for all customers. • Take responsibility for the facility, including opening/closing, staff supervision, and emergency procedures. • Ensure all activities run efficiently, safely, and in accordance with health and safety regulations. • Respond effectively to incidents, customer feedback, and any operational issues. • Support the wider team with administrative tasks and contribute to continuous improvement across the site. What We Offer: • £27,975 per annum • A supportive and energetic team environment • Opportunities for career development and training • Free swimming • Heavily discounted gym membership • Cycle to Work scheme • Generous annual leave entitlement • Employee Assistance Programme • The chance to truly make a difference in people’s lives Closing date: Tuesday 02 September 2025, 11.59 pm Interviews: Week commencing 08 September 2025 We reserve the right to close this advertisement early if we receive a high volume of suitable applications.