Membership Administrator

We have an exciting opportunity for a motivated and committed individual to join our Membership Team at Head Office (based at Yate Active Lifestyle Centre) in the role of Membership Administrator. As a Membership Administrator you will: • Carry out administration linked to customer memberships and swimming lessons • Help to retain existing members • Deal with customer complaints and issues as necessary • Create reports • Ensure consistency and accuracy across the membership databases and associated administration • Work closely with the contact centre, finance team and other company departments on the administration and accuracy of the membership database and procedures We want to hear from you if you: • Have a minimum of 3 GCSEs including Maths at Grade C or above (or equivalent) • Have experience of administrative work and good keyboard skills • Have experience of drafting letters and emails • Have significant experience of using computer systems, in particular membership databases, Word and Excel • Have good numeric skills Please download the job description on the right hand side of this page for full details of the role. 6 Month Fixed Term Contract Applications will close on 3rd August 2026 If you have any questions, please contact the HR Team on 01454 279 940.