Duty Manager

Duty Manager – Haverhill Leisure Centre – From £26,751.01 In this role you will oversee daily operations, ensure Health and Safety standards are followed, manage staff on shift, and enhance the overall member/customer experience of the Leisure Centre. Average 37 hours per week (3 week rolling rota) Rota Week 1: Monday: 5.15–13.30, Tuesday: 5.30–13.30, Wednesday: 5.15–13.30, Thursday: 5.30–13.30, Friday: 5.15–13.30 Week 2: Monday: 13.00–21.30, Tuesday: 13.00–21.30, Wednesday: 12.30–21.30 Saturday: 05.45–18.30, Sunday: 07.15–18.30 Week 3: Wednesday: Flexi (company needs), Thursday: 13.00–21.30, Friday: 13.00–21.30 Abbeycroft can offer you: • A Multisite membership • A discounted multisite membership for someone that lives with you • Free child swims (Not lessons) • Annual Leave entitlement • Pension Scheme with NEST • Opportunities for career development and progression We also offer Westfield Health Benefits which include Mental, Physical health and financial support, a 24/7 DoctorLineTM, access to Togetherall and generous Highstreet discounts and cashback. Key Responsibilities: • Ensure the safety and exceptional customer service throughout the facility. • Promote the Leisure Centre’s activities and facilities to both new and existing customers and staff. • Support the Centre Manager and colleagues in maintaining safe operations of the building. • Handle administrative duties relating to customer service, including scheduling, staff training, and managing customer feedback. • Flexibility on shift if support is required elsewhere in the building Requirements: • Responsible individual with a passion for working in leisure, health, and well-being. • Prior experience working in a leisure environment (not essential) • Managing a building/team on shift • Strong commitment to safety and the well-being of others. • Ability to work well both independently and as part of a team. Qualifications: • National Pool Lifeguard Qualification (NPLQ) is required. • First Aid at Work certification required • Swim Teaching Qualification (not required but desirable) Candidates without an NPLQ will have the opportunity to undergo full training after a successful swim test and interview. First Aid at Work can be attained with Abbeycroft. Interviews will take place on a rolling basis a potential candidates are identified. Abbeycroft reserves the right to close this vacancy when a suitable applicant has been appointed. We therefore encourage early applications. Join our team at Abbeycroft and become part of a rewarding journey dedicated to community well-being. Apply now to start your adventure with us! Most roles at Abbeycroft involve some form of regulated activity with children and so an Enhanced DBS Check including the Children’s Barred List will often be appropriate. As a Disability Confident Employer we encourage you to let us know If you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements. Please note that due to the high volume of applications we receive, we are unable to respond to everyone individually. If you have not heard from us within four weeks of the closing date, please assume that your application has been unsuccessful on this occasion.