Full Time Hybrid Swimming Teacher/Academy Administrator/Sales

JOB DESCRIPTION: FULL-TIME - Hybrid Swimming Teacher | Academy Administrator | Sales *Oxfordshire Swim Academy | Full-time | £26,000–£28,000 basic salary + 5% commission (up to £45,000 p/annum)* AN EXCITING OPPORTUNITY TO GROW WITH US! Oxfordshire Swim Academy is entering an exciting new chapter, with the planned opening of our very own purpose-built swimming facility, complete with a fantastic 15-metre pool, in the new year. We're looking for an enthusiastic, experienced and motivated individual to join our growing team in a varied and rewarding role combining three equally important areas: *Swimming Teaching, Academy Administration and Sales.* This is an opportunity to play a central role in the day-to-day running and continued growth of an expanding swim school. SWIMMING TEACHING The primary part of the role is to deliver outstanding swimming lessons and maintain the high standards OSA is known for. * Deliver fun, engaging and progressive lessons to children of varying ages and abilities. * Teach swimming techniques and essential water safety skills, following the Swim England National Learn to Swim Framework. * Plan and adapt lessons to suit individual abilities, learning styles and additional educational needs. * Assess swimmer development, update progress records and provide constructive feedback to parents. * Keep swimmer records and online progress portals up to date, checking off skills achieved at least every 14 days. * Prepare brief end-of-term progress reports for parents twice a year. * Maintain excellent safeguarding, safety and teaching standards, ensuring poolside equipment is kept tidy and in good condition. *Our teaching approach* We specialise in water-based teaching, with semi-private classes ranging from 1:1 up to 6:1 max, but rarely. We follow the Swim England framework but teach without flotation aids such as armbands (we do use flotation equipment for Stage 2 and above when required). Our usual teaching ratios are: * 2:1 for non-swimmers. * 3:1 for Stage 2 swimmers and above. We pride ourselves on developing genuine swimming ability, water confidence and independence from the outset. ACADEMY ADMINISTRATION Help coordinate the everyday running of the academy, ensuring everything operates smoothly and efficiently. * Manage incoming telephone calls, emails, texts and social media enquiries, providing excellent customer service. * Coordinate bookings, subscriptions, class allocations, timetables and waiting lists across our venues. * Manage our online booking system, customer records and parent credit system. * Monitor payments through our integrated payment gateway, reconcile customer accounts and communicate subscription end dates to parents. * Oversee staff rotas, arrange sickness and holiday cover, and maintain staff records through our HR system. * Assist with monthly timesheets and payroll preparation. * Keep staff documentation, qualifications and DBS records up to date, monitoring renewal dates. * Coordinate swimmer certificates, badges and progress reporting. * Support marketing activity, research and other day-to-day administrative tasks as required. SALES & CUSTOMER DEVELOPMENT Play a key role in growing our academy and filling available spaces across our swimming programmes. * Convert new enquiries and our substantial waiting list into annual subscriptions. * Make daily outbound telephone calls and send follow-up texts and emails to prospective customers. * Build relationships with parents, understand their requirements and recommend suitable swimming programmes and stages. * Respond promptly to enquiries and manage follow-ups to maximise conversions. * Help maximise occupancy across our existing venues and exciting new facility. SALARY & EARNING POTENTIAL * *Basic salary:* £26,000–£28,000 per annum, depending on experience. * *Commission:* 5% on qualifying new annual swimming subscriptions secured. With an existing waiting list of over *500 prospective swimmers* and a new facility capable of accommodating approximately *800–1,000 subscriptions*, there is significant growth potential. Your ability to convert enquiries and secure new annual subscriptions will directly influence your earnings, with the potential for *total annual earnings of up to £45,000*, depending on performance. START DATE & RECRUITMENT PROCESS We are ideally looking for someone to join us from *30 November 2026*, where feasible. There is flexibility for an initial part-time period throughout December to allow for a proper handover, training and familiarisation with our systems and processes. The position would then move to full-time hours from *4 January 2027*. Our recruitment process will involve: * An initial interview via video call. * A practical swimming teaching assessment for successful candidates. * Assessment of references WHO ARE WE LOOKING FOR? *Essential:* * A fully qualified Swim England Level 2 Swimming Teacher (or equivalent), ideally with at least one year's teaching experience. (STA Level 2 Award considered). * Previous administrative experience and confidence managing multiple responsibilities. * A genuine passion for swimming and a love of working with children. * A patient, kind and encouraging approach to teaching, including children with additional educational needs. * Excellent written and verbal communication skills, with a confident and professional telephone manner. * Good IT skills, including Microsoft Word and Outlook, and the ability to learn new software. * Strong organisational skills, attention to detail and the ability to work independently. * A natural flair for customer service and a positive, proactive approach. *Additional:* * NRASTC or other lifesaving qualification. * Experience or CPD training in teaching children with SEN. * Familiarity with swim school booking systems such as iSplash, Soakely or SwimSoft. * Experience using HR software, such as BreatheHR or BrightHR. * Experience with system administration or sports management software. Above all, we're looking for someone enthusiastic, dependable and adaptable who enjoys being part of a team and is keen to develop alongside a growing business. WHY JOIN OSA? This is a particularly exciting time to join Oxfordshire Swim Academy. You'll be part of a growing business with an established customer base, an extensive waiting list and ambitious plans for the future. You'll have the opportunity to combine your passion for swimming and teaching with the chance to develop your administrative and commercial skills, take ownership of an important role and share in the success of our new facility. *If you're an enthusiastic swimming teacher who also loves people, organisation and the opportunity to make a real difference, we'd love to hear from you!* HOW TO APPLY Please send your CV and a covering email outlining your relevant experience and why you feel you'd be a good fit for the role either in Indeed or to: *Debi Abdelrahman, OSA Director* debi@oxfordshireswimacademy.com